Robo-Call Debt Collection Practices under Fire

Bank of America was hit this week with
another civil penalty, this time for making what are termed excessive and
harassing mortgage debt collection calls.  A federal court judge has ordered the bank to
pay over $1 million to Nelson and Joyce Coniglio who received, according to
court documents, over 700 robocalls over a four year period.

The calls were made to every number the
couple had, home and cell, and came at all hours of the day and night.  The automatic system left messages each
time.  The bank also sent numerous
letters threatening foreclosure.

…(read more)

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